Who to Contact
Two companies. Two very different roles. Here's exactly who handles what — and who you need to contact for any legal matter.
The Short Version
The vacation rental company. We own and manage the properties. We handle bookings, guest services, refunds, and property issues.
Contact us for:
- ✓ Booking disputes & refunds
- ✓ Property damage claims
- ✓ Guest conduct issues
- ✓ Discount verification
- ✓ General questions about your stay
Salt Rock & Sand does not accept legal notices, arbitration demands, or California privacy rights requests — those go to GoDaddy.com, LLC.
The company that built this website. They wrote the code, built the AI, and operate the platform. They are responsible for how it works — or doesn't.
Contact them for:
- ✕ Website errors & malfunctions
- ✕ Wrong tax calculations
- ✕ AI errors & bad outputs
- ✕ Payment system failures
- ✕ Data breaches & security
Salt Rock & Sand, LLC
The vacation rental company — your host
General Inquiries
Legal & Disputes
GoDaddy.com, LLC — the Platform Provider
Privacy Rights
GoDaddy.com, LLC — the AI data processor
Website
Arbitration & Legal Notices
Per the Terms of Use, all disputes are resolved by binding individual arbitration (AAA or JAMS). The arbitration clause was written by GoDaddy's AI — send all formal legal notices, arbitration demands, and opt-out requests to [email protected] (GoDaddy.com, LLC, 100 S. Mill Ave., Suite 1600, Tempe, AZ 85281). See Terms of Use — Section 10 for the complete arbitration procedure.
GoDaddy.com, LLC
The company that built this website — responsible for platform failures
Salt Rock & Sand did not build this website. GoDaddy.com, LLC built it using their AI platform and sold it to us. If something on this site malfunctioned, gave you wrong information, charged you incorrectly, or caused you harm — that is GoDaddy's responsibility, not ours.
Primary Legal Entity — Send Demand Letters Here First
GoDaddy.com, LLC
Delaware limited liability company · Wholly owned subsidiary of GoDaddy Inc.
Attn: Legal Department / General Counsel
100 S. Mill Ave., Suite 1600
Tempe, Arizona 85281
Parent Corporation — Copy All Notices Here
GoDaddy Inc.
Delaware corporation · NYSE: GDDY · SEC CIK: 0001609711 · EIN: 46-5769934
Attn: Chief Executive Officer, Aman Bhutani
100 S. Mill Ave., Suite 1600
Tempe, Arizona 85281
Key Executives
Chief Executive Officer, GoDaddy Inc.
Signatory on GoDaddy's February 2026 Annual Report. Executive officer and director per the 2026 proxy.
Chief Financial Officer, GoDaddy Inc.
CFO since 2021. Signatory on financial filings.
Service of Process
For formal service of process on GoDaddy.com, LLC, verify the current registered agent in Delaware at icis.corp.delaware.gov. Registered agents can change — always confirm the current agent before service. GoDaddy's Universal Terms state the contract is between the customer and GoDaddy.com, LLC and any affiliated entity providing the applicable service.